Customer Service Apprentice (Salary £14,000)

Duties will include:

Excellent customer service skills on the phone and in written communications Excellent attention to detail when answering customer calls, taking details and updating customer records Compliance checks General typing Administrative tasks including photocopying and CRM updating Undertaking legal support chasing various documents from clients Speaking to new prospects who would like to make a claim and have a full understanding of the different claim types PR Scully deal with Collating paperwork for new clients Ability to work positively and collaboratively with colleagues in the team

Company Benefits:

Free on street parking Celebrate birthdays in the office Staff lunch once a month and two social events with all staff per year Staff nomination at the end of each month for staff performance (all staff nominate another member of staff and a random selection is drawn and a reward given)

Training:

Customer Service Practitioner Level 2 Apprenticeship Standard.

Training Outcome:

Plenty of progression opportunities within the firm, either to continue in customer service, or there would be a legal route if preferred.

Employer Description:
PR Scully Solicitors are a well established personal injury law firm based in Manchester that have been trading since 1999 and was founded Patricia Scully our senior partner. We take pride in our staff; they are biggest asset! We work hard to recover maximum compensation for our clients.

Working Hours :
Monday to Friday from 9:00am to 5:00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Team working