IT Support Apprentice

Provide 1st line support via the helpdesk Support customer's queries and issues Respond to IT tickets accordingly and efficiently Support with hardware and software issues

Training:

Full training and support will be provided by your workplace mentor and from the Baltic team. You'll be working towards a Level 3 Information communications technician apprenticeship standard, including Functional Skills if required.

 

Training Outcome:

Opportunity for progression upon completion of the apprenticeship for the right candidate.

Employer Description:
Network Ltd. specializes in IT and Software Development, providing services such as business-level IT support, meticulous IT system management, customized software solutions, and engaging website development. This role is your gateway into the fast-paced IT industry, allowing you to expand and refine your skills while working toward an industry-recognized qualification. Network Ltd. serves as the perfect launchpad for your career, offering an exceptional environment for growth and success.

Working Hours :
Monday – Friday 9:00 AM – 5:30 PM

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working