HR Apprentice (Human Resources) University of Oxford Department of Continuing Education

This is a two year fixed term contract based in central Oxford and there will be a requirement to work from either of our department sites (Rewley House, Wellington Square and Ewert House, Summertown). We work as a hybrid team with a requirement to work in the office for at least 2 days per week but the rest may be worked from home. 

You will provide a professional, high-quality customer-focused service. The HR Office deals with a high volume of activity, and you will have to be adaptable, organised, a good communicator and a team player. 

The HR Apprentice will provide essential support to the OUDCE HR team Act as first point of contact for enquiries from employees, casual workers, line managers and the general public by telephone, email and face to face, answering straightforward questions or redirecting as appropriate Learn how to manage the HR inboxes, dealing with appropriate queries or directing emails to the HR Manager Learn how to use the University’s HR system, PeopleXD, to enter confidential, personal data, and assist with data entry into internal databases and spreadsheets Learn how to use the Department’s casual worker system to enter confidential, personal data, and assist with data entry into internal spreadsheets Accurately maintain all confidential electronic and paper-based personnel files With support, prepare a wide range of written communications including; contracts, letters and wider communications. This could include drafting and updating information on the HR pages of the website, and helping to prepare training material. Edit job advertisements and job descriptions to ensure that they comply with University guidance and best practice Learn about casual worker and employee recruitment processes, assisting with the administration of recruitment exercises which will include; placing advertisements, generating letters to applicants and preparing short listing packs Assist with maintaining personnel files, ensuring accurate records are kept, that they are complete and up-to-date and in line with GDPR practices Develop skills and understanding that contribute to the development and continuous improvement of HR activities Assist with the delivery of projects across the HR team; working with different team members on a varied array of projects, liaising with colleagues across the department to gather information and support successful delivery.  This includes the roll out of a new IT system to pay casual workers from Summer 2025 onwards Book meeting rooms and make administrative arrangements in support of HR team activities Learn how to manage the recording and tracking of sickness absence and annual leave using Team Seer.  Act as first point of contact for associated queries Gather information for visa applications where necessary Assist with the compilation of data for HESA returns, HR Data returns and run ad hoc reports from the HR database when required Learn how to monitor end of probationary periods and visa expiry dates and highlight any issues to the HR Manager Run monthly staff in post and other People XD HR Reports Manage HR data quality 

This list is not exhaustive, and you may be required to carry out additional tasks that fall within your competency as directed by the Tutor Liaison Officer and HR Manager. Undertake other duties in the department from time to time as determined commensurate   with the grade and responsibilities of this post, and any other reasonable request.   

Training:

Level 3 HR Support Apprenticeship Standard:

Duration: 

13 months practical training period, plus 6 months for End Point Assessment 

Delivery model: 

Work-based training with your employer  Day release during term time (approximately 1 day a week for 1 year at college - Abingdon or Witney Campus)  Level 2 Functional Skills in maths and English (7 days at college for each, if required)  Off the job training will count for at least 6 hours a week of an apprentice’s time at work 

Qualifications included: 

Level 2 Functional Skills in English and maths (if required) CIPD Level 3 Foundation Certificate in People Practice  Level 3 HR Support Apprenticeship 

End Point Assessment: 

Consultative project  Professional discussion 

Training Outcome:
Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career

Employer Description:
We are the largest employer in Oxfordshire with around 16,000 staff working in and around Oxford in a huge range of roles. Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region. We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.

Working Hours :
Monday - Friday, 9.00am - 5.00pm. A 19 month apprenticeship within a 2 year fixed term employment contract.

Skills:
Communication skills,Attention to detail,Customer care skills,Initiative,MS Excel, Outlook and Word,Supportive team member,Interest in working in HR