Customer Services Apprentice (Revenues & Benefits)

You’ll be making a difference by ensuring a high standard of service and excellent outcomes for our customers You’ll be processing Housing Benefit & Council Tax Support claims You’ll be assisting with the collection of Council Tax, National Non-Domestic Rates and Sundry Debts from our residents and businesses You’ll be helping us to deliver quality services by responding to customer enquiries at the first point of contact

Training:

Level 4 Revenues and Welfare Benefits Practitioner.

 

Training Outcome:

Following your apprenticeship, you can expect a career in Revenues and Benefits within a local government authority.

Employer Description:
At South Ribble Council, our mission is to provide a first-class service and improve the quality of life for our communities. Our staff are our greatest resource in helping us achieve this. They’re at the heart of everything we do and are crucial to the delivery of excellent services.

Working Hours :
7.25 hours a day between 8am - 6pm, Monday to Friday

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental