Apprentice Bistro Team Member

Customer Service: Greet guests warmly, take orders, and provide menu recommendations. Ensure customers feel welcome and satisfied throughout their visit. Food Service: Serve food and beverages quickly and accurately. Handle food and drinks with care, following all health and safety standards. Cleanliness: Maintain a clean and organized workspace, including dining areas, counters, and restrooms. Assist with cleaning duties before, during, and after service hours. Teamwork: Work closely with your fellow team members and kitchen staff to ensure smooth operations. Help with various tasks as needed to keep things running efficiently. Cash Handling: Process payments accurately using our point-of-sale (POS) system. Handle cash, credit, and other payment methods with care. Problem-Solving: Address customer concerns or special requests promptly and with a positive attitude. Assist in resolving any issues that may arise during service.

Training:

The Apprentice will work towards achieving Customer service practitioner Level 2. 

The Apprentice will train in the workplace and will receive one-to-one training and tutor visits every 4-6 weeks. 

Training Outcome:

Possibility of full time employment on successful completion of apprenticeship. 

Employer Description:
Dunston Hall Estate has been gracefully restored to create a beautiful, authentic space in which you can gather with the ones you cherish the most. Dunston Hall Estate in Derbyshire is a wedding and events venue catering for upto 120 people in pure luxury, offering truly bespoke events.

Working Hours :
30 hours per week (various days to be confirmed) 9am – 5pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative