Customer Service Admin Apprentice

Assist Operation teams with direct contact with residents Book and schedule in work with residents explaining works, timeframes and their responsibilities Handle daily reporting, dashboard updates, sales enquiries, tenders, and surveys Manage inboxes and distribute documentation Perform ad-hoc administrative tasks as needed

Training:

The training is primarily office-based, with flexibility depending on individual circumstances. It could take place at the learner's place of work or be supported by my team at a local office, such as Powercentre or Compass House. The exact location will depend on what's most convenient and suitable for both the learner and their team, ensuring the best environment for their development.

Training Outcome:

Rentokil Initial offer a variety of pathways for career development through a grading programme. Learners can explore numerous opportunities across the business. After completing this apprenticeship, there’s potential to move into other roles or apprenticeships (subject to availability), such as the Level 3 Team Leader Apprenticeship. Additionally, depending on their interests and growth during the programme, learners might pursue managerial, technical, or sales-based roles, providing a broad spectrum of possibilities for future career advancement.

Employer Description:
Rentokil Initial, a FTSE 100 company and Glassdoor’s 7th Best Place to Work 2018, is one of the largest business services companies in the world. Operating globally with over 27,000 employees, we are Britain’s leading provider of pest control, washroom services and interior and exterior plants for businesses.

Working Hours :
Monday - Friday 9.00am - 5.30pm

Skills:
Communication skills,IT skills,Customer care skills,Administrative skills,Team working,Initiative