Junior Technical Consultant

Junior Technical Consultant – Farnborough

£30,000 - £37,000 PA

Unique opportunity has arisen to join a well established technical reseller. Excellent opportunity for an ambitious Support Engineer to take their next step up into a consulting focussed role with the opportunity to work with cutting edge cyber security and networking solutions.

As a Junior Technical Consultant, you'll be at the heart of our client's technical operations. You'll become a key player in showcasing, installing, and supporting a wide range of advanced technologies to clients and partners.

Key Responsibilities:

• Technical Expertise: Develop a deep understanding of the product portfolio, confidently communicating technical benefits to customers and partners.

• Installation & Support: Install and configure products in both pre-production and production environments, providing comprehensive post-installation support.

• Product Demonstrations: Conduct in-person and online demonstrations of cutting-edge products to potential clients and partners.

• Product Testing: Evaluate new security and networking technologies, offering detailed feedback to the executive team to guide decision-making.

• Network & Technology Support: Assist with managing the company’s internal network and demo suites, ensuring optimal performance.

• Collaboration: Work closely with Sales and Marketing to deliver technical insights, and provide content for webinars and events.

• Travel: Be prepared to travel across the UK for client meetings, with occasional international travel for vendor training.

Requirements:

• Ideally, you'll have a background in technical support or a customer-facing technical role

• Experience in IT networking, cybersecurity, or pre/post-sales is beneficial

• Organised, detail-oriented, and efficient with a knack for problem-solving

• Strong communication skills are a must, as you'll interact with both technical and non-technical stakeholders.

• Familiarity with cybersecurity solutions or channel-based work is a plus but not a necessity

• Certifications such as Comptia N+, Security+ or CCNA is highly desirable