Reception Manager

Reception Manager – High-Volume Premium Restaurant – Up to £60,000

We’re recruiting on behalf of our client for an experienced and guest-focused Reception Manager to join a premium, high-volume restaurant in the city. This is a fantastic opportunity for someone who thrives in a fast-paced, guest-focused environment and enjoys leading from the front.

The Role:

Manage and lead a reception team of 12, ensuring smooth and professional operations.Provide leadership, vision, and direction to efficiently integrate and prioritise departmental goals.Deliver outstanding guest experiences, with particular focus on VIPs and corporate clients.Drive innovation and continuous improvement, striving for excellence in every member and guest interaction.Be highly visible on the floor, greeting guests, checking tables, and supporting the wider team.Work closely with management to ensure service excellence in a high-volume setting.Flexibility to cover late-night shifts when required.A hands-on, natural leader who can recruit, train, and develop the reception team.An enthusiastic and proactive person who is confident working in all areas of the front of house.

About You:

Previous experience as a Reception Manager (or similar role) in a high-volume hospitality venue.Strong people management skills with a hands-on, guest-first approach.Confident in handling VIPs and corporate guests with professionalism and discretion.Excellent organisational and communication skills.Resilient, proactive, and able to thrive in a fast-paced environment.

If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666