Technical Support Engineer
Technical Support Engineer Electronics Nottingham - NG6 Days Shifts Circa £35,000 per annum + Benefits Are you a skilled Technical Support Engineer or Customer Service Advisor looking for your next opportunity to develop and progress within your career? This is a great opportunity to establish yourself at the forefront of an industry-leading electronics specialist and become a product expert in this office-based role. With a rich history dating back to the mid-'60s, my client provides the distribution, installation and ongoing technical support for all Security, Video and Audio technology needs within the commercial and industrial market. They are currently looking for a skilled Support Engineer to support their IP Intercoms and Access Control team. The Role - Technical Support Engineer - Handle and take ownership of technical queries for IP intercom and Door Access hardware and software platforms - Provide support and advice to internal and external sales, marketing and engineering teams - Respond to incoming support requests - Assist in pre-sales technical quotations in collaboration with the sales team - Maintain and acquire technical knowledge for our full range of IP intercom and Door Access products - Evaluate new products and provide feedback to suppliers where required - Keep up to date with security and industry technology trends and standards. Minimum Skills / Experience Required - Technical Support Engineer - 2 Years Minimum, in a customer-facing support role - Qualified apprentice, Diploma or above, or equivalent QBE (I.T hardware, security or technology-based subject) - Essential Knowledge of IP Security Systems (Intercom, Door Access or CCTV) - Basic Knowledge of IP Networking (IP, DNS, Gateways etc.) - Basic Knowledge of SIP / VoIP Communications is ideal but not essential. - Problem-Solving - IT Literate - Great Communication and customer service - Ability to work on own initiative - Time management, prioritising work and working to deadlines. - A full driving licence is desirable The Package - Technical Support Engineer - Starting salary up to £35000 per annum - Monday to Friday 8:30 am-5 pm - 23 Days Holiday (+ 8 Bank hols) - Free Parking - Accessible via public transport - Monthly bonus depending on department sales performance About Precision People Precision People is a leading recruitment agency that specialises in sourcing top talent for Engineering, Technical, Sales and Senior Management roles across a wide range of industries. With a focus on precision and quality, their team of expert recruiters works tirelessly to match the best candidates with the right employers, ensuring that both parties benefit from a successful partnership. Precision People has the expertise and resources to help you find the perfect role. With a deep understanding of the industry and a commitment to excellence, they have built a reputation for delivering exceptional results and exceeding their candidate's expectations. Interested? To apply for the Technical Support Engineer position, here are your two options: - "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Mollie Todd on 0116 254 5411 between 8.30 am - 5.30 pm. - "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know. PPDEL