French and English Speaking Customer Serivce Consultant

French / English Speaking Customer Service Consultant
Hours: 40 hours per week
Salary: £21,500 per annum + Bonus
Location: Ringwood, Hampshire
This is a fantastic opportunity to work as a bilingual French & English-speaking Customer Service Consultant for a highly reputable company.
The Multilingual Customer Service Consultant will be responsible for:

Responding to English and French emails
Answering English and French calls
Dealing with customer enquires on the system
Translating replied from English to French and French to English
Communicating directly with customers on the phone, by email, social media and live web chat
Provide a fantastic customer experience by always responding quickly and professionally

Skills Requirements:

Fluent in both French and English
Confident at translating text from English to French and French to English
Confident with IT systems, basic knowledge of Excel and Word is beneficial
Previous customer service experience beneficial but not essential
Excellent telephone manner
Excellent numeracy and literacy
Excellent customer service skills
Good analytical, decision making and problem solving abilities

Our clients offers fantastic benefits, including:

Fun and sociable team environment
50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
Pension Scheme
Eye test vouchers and discounts
Discounted corporate gym membership
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Apprenticeships qualifications and career flight path schemes
Recognition and reward schemes with Love to Shop Voucher rewards.
Weekly dress down day
Cycle to work scheme

So, if you are looking for a multilingual opportunity working for a great Company, APPLY TODAY!

  • Location: Ringwood, England
  • Salary: £21000 - £22000 per annum + excellent benefits
  • Type: Permanent
  • Recruiter: The Works Staffing Solutions
  • Posted: 14-Mar-2022
  • Posted on: