Aftersales Coordinator

Holt Engineering are working with high profile company in the Swanwick area who are looking for a friendly Aftersales Coordinator. An award winning company in the marine sector. With an international client base and an excellent reputation, a core company value is the delivery of an unparalleled level of in-service support to each of our clients. The successful Aftersales Coordinator will represent the company in every interaction they have. This a permanent position paying from £28,000. As a Aftersales Coordinator you will be:  - Responding to incoming aftersales and warranty requests  - Logging and maintaining a detailed tracker of all support requests & spare parts orders  - Preparing costings, quotations and invoices  - Using initiative to rapidly resolve problems in an efficient manner, often working under tight timescales. - Coordinating refit projects, including shipping logistics, import/export of vessels - Off-site works whilst liaising with and updating clients' order progress - Planning of works in collaboration with the Production team, allocating labour, estimating work content, and creating quotations - Arranging all travel bookings and logistics for Aftersales visits  - Working with customs agencies to ensure a smooth delivery through transit of goods and parts - Managing incoming calls, transferring internally and ensuring messages are forwarded immediately to the responsible person To be a successful Aftersales Coordinator:  - Proactive, can-do attitude with a drive to boost sales - Experience in sales, negotiations, and quoting works - Experience with ERP software (ideally Sage 200) - Experience working in a client-facing role - Strong knowledge of the marine sector  - Advanced Microsoft Office skills. Benefits for the successful Aftersales Coordinator: - Training and development - Private Pension - Life Insurance - 25 days holiday plus bank holidays The working hours are Monday to Thursday 8am - 17:30pm with an early finish Fridays! If you are an experienced Aftersales Coordinator looking for a new challenge Apply Now! Or call Sam on 07485 390946.