Service Coordinator

Service Coordinator-Belfast-Permanent (39 hours)-25-28k DOE CBW has an excellent opportunity for a Service Coordinator to join an expanding facilities company in the Belfast area.

The main objective of this role is to be proactive in the allocation and co-ordination of reactive, planned and service installation works between Clients and Engineering staff.

Below are the full details of the role including the great benefits you will receive working for the company.  Key responsibilities:Call HandlingAllocation of jobs to Field Technicians and subcontractorsReview of electronic time sheets for Field TechniciansPending call reporting and escalationCo-ordination of Field Technician revisitsCo-ordinating and distribution of maintenance visitsIssuing of pre-planned maintenance scheduled to Clients / Service ManagersOn-call administration and updatesArranging reactive and pre-planned maintenance appointments direct with end userClient portal updatingSet-up and amendments to maintenance contractsManage and reduce all WAIT info.Achieve monthly maintenance KPI’sLiaise with Service / Operations Managers re KPI performanceCreation of job packs issuing to Service / Operations ManagersRaising PO’s and issuing to sub-contractorsGoods Received Note updates to CPAPerson Specification:Administration ExperienceComputer Literacy SkillsAdaptable and flexible in approach to work requiredExcellent Interpersonal SkillsReliableBenefits25-28K DOE33 days holidayPrivate healthcarePensionChildcare vouchersGym membership discount Please apply below or contact for more details. 

  • Location: Belfast,Northern Ireland
  • Salary: £25000 - £28000 per annum
  • Type: Permanent
  • Recruiter: CBW Staffing Solutions
  • Posted: 05-Aug-2022
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