Account Manager

Job Title: Account Manager
Location: Amstelveen
Salary: €4,500 gross per month

Are you an Account Manager with previous experience in a fast paced environment?

This international contract catering company, committed to its future vision, seeks a Account Manager to be part of one of their locations in Amsterdam. If you're a dynamic individual with enthusiasm, flexibility, and a commitment to delivering exceptional guest experiences in busy settings, this represents an excellent opportunity.

As an Account Manager, you will play a critical role in shaping the client experience at a high-demand location. You’ll manage and nurture client relationships, ensuring  consistent delivery outstanding service that exceeds expectations. 

What will you do?

Act as the main point of contact for clients, building strong relationships through proactive communication, understanding their needs, and consistently delivering tailored, five-star service.Collaborate with management to develop and implement operational standards that enhance the client experience and elevate service quality.Oversee events ranging from small meetings to large-scale parties, managing all details to ensure smooth execution and exceptional guest experiences.Provide clients with detailed quotes, feedback, and recommendations for improvements to meet and exceed their expectations.Lead and motivate a team of 2-3 direct reports, with potential for additional team members based on event needs. Coordinate with the Head Chef and temporary staff to ensure all events run seamlessly.Continuously assess service areas for improvement, ensuring a five-star experience and quickly addressing any issues that may arise.Exceed client expectations with strong communication, exceptional service delivery, and attention to detail, ensuring repeat business and client satisfaction.

This is you: 

Prior experience in hospitality or catering is essentialMust be able to work variable hours, including some mornings, evenings, or weekends, based on event and client demands.Proven experience managing a team in a fast-paced environment, with an ability to inspire and maintain high service standards. Excellent interpersonal skills, with the ability to impress clients and handle any issues diplomatically.Proficiency in English necessary. Dutch is a plusAbility to act swiftly to address client needs and event challenges, maintaining high service quality under pressure.

Job Title: Account Manager
Location: Amstelveen
Salary: €4,500 gross per month

If you would like to have more information about the role, please apply or send your cv to maria@corecruitment.com

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