Operations Manager

OPERATIONS MANAGER QSR – UNITED ARAB EMIRATES!

An exciting opportunity has become available for an Operations Manager located in the UAE. This position reports to the General Manager and will involve managing a portfolio of 8-12 stores.

We are looking for someone with a great personality, with high energy & a sense of humour.

Operations Manager responsibilities include but not limited to:

Review and approve regional team manpower requirements based on existing restaurants requirements and business expansion for the periodIdentify, train and develop successors for the positionMotivate, train, mentor /coach, and develop the team directly reporting to the OPM’s as well as one level below direc reportsMonitor KPIs  for the region and respond to resultsVisit restaurants periodically as per the plan in the region to motivate the team and observe opportunities to improve operational standards and compliance to proceduresObserve customer trend in the region  and responds to improve customer experience in the restaurantReview and align regional management team on mystery shopper scores and improve periodic resultsVisit competition in the region and observe for opportunities to improve the restaurantAccountable to research and provide new market location to the GM for potential expansionReview and monitor sales KPIs set by stakeholders and provide assistance to improve the periodical results in the restaurantAccountable to area restaurant profit KPIsReview and monitor restaurants profit KPIs and provide corrective action to improve the periodic resultsResponsible for reviewing, approving and managing area KPIs

Qualifications & Experience:

Bachelors/Master’s degree5 years’ experienceQSR experience’Knowledge of business management and HR principles and practices

Salary Package: AED20-22k pm plus management allowances

Get in touch: SameerChouhan@corecruitment.com