Customs Team Administrator Apprenticeship

Handle the information flow process  Ensure missing data is accounted for and flagged to ERCB team Assist finance credit controllers to ensure the 'end to end' process of billing and revenue collection is complete  Liaising with customers via telephone and email Ensure an efficient process of securing payments  Ensure clients and customers accounts are up to date and actioning anything that needs to happen  Resolving any Customs Issues Recording data from both internal and external stakeholders Support the Customs Team wherever possible to allow them to
concentrate on their core duties Manage and evolve relationships with relevant internal and external customers Ensure the provision of timely responses either written or verbally to all requests on any related issues to ensure the responsible team deliver a highly efficient quality service to all stakeholders

Due to the nature of the responsibilities within this team, a high level of accuracy and maturity is required at all times. You would need to be able to understand an instruction and be able to resolve it or delegate it correctly as well as be prepared to be adaptable to change.

Training Outcome:

DB Schenker has great progression routes upon successful completion of the apprenticeship.

Employer Description:
At DB Schenker, we’re committed to providing innovative supply chain solutions that challenge the status quo. As a global industry leader with more than 140 years of logistics experience, we’re proud to support industry and trade in the global exchange of goods. We have 2100 location around the world and more than 76900 employees worldwide.

Working Hours :
Monday - Friday 9.00am - 5.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Good time management