Level 3 Business Administration Apprentice

As the administration apprentice you will be a pivotal member of the team providing support to all members of the team.

Day-to-day duties will include:

Welcoming patients in a friendly and professional manner – reception is the first point of contact Manage practice diary, administering appointment details Taking payments, correct balancing of patient accounts Answer email enquiries in a professional and timely manner Use of Microsoft packages such as Excel and Word (or equivalent) Accurate and efficient data inputting – including financial forecasting and patient planning Produce accurate records and documents including emails, invoicing and KPIs Prioritising tasks and completing in a timely manner Supporting team members to complete tasks from all departments within the business Talking to dental laboratories/other suppliers to ensure the smooth running of the practice Manage priorities and tasks

 

Training:

Business Administrator Standard Level 3 - https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

Functional Skills level 1 / 2

Please click on the link above for more information regarding End Point Assessment.

Training Outcome:

Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.

Employer Description:
At Ice Surgeries Ltd, we pride ourselves on our team of professionals who excel in every aspect of modern dentistry. From routine check-ups and polishes to advanced treatments like whitening and veneers, we ensure top-notch dental care for our patients. Additionally, we have partnered with the NHS Primary Care Trust in our area, reinforcing our commitment to accessible and high-quality healthcare services. Our philosophy revolves around promoting excellent dental health from childhood through adulthood. We believe in instilling good oral hygiene habits early on to prevent dental issues in the future. Through preventive care and patient education, we strive to minimize the need for extensive treatments and maintain optimal oral health for our patients.

Working Hours :
Full range of shifts between 8am – 7pm. Alternate Saturday s 10am-3pm.

Skills:
Communication skills,Organisation skills,Analytical skills,Logical,Creative,Organized,Use own initiative