Apprentice Residential Assistant

You will assist with the delivery of routine administrative tasks, dealing with day-to-day work including (but not limited to):

Contribute to upholding the Duty of Care for all clients to ensure a safe and high quality service Understand and ensure compliance with all external and internal regulations Undertake all mandatory training to ensure personal, customer and colleague safety at all times The successful individual will work alongside the home’s residents and staff, using a range of communication methods and supporting them in accordance with their wishes and identified personal needs in all aspects of their lives Complete a course of study and achieve the relevant Apprenticeship framework Deliver a quality service to individuals, ensuring consistent adherence to both designed outcomes and agreed service levels Specific individual and shared targets and objectives are defined annually within the performance management framework

Training Outcome:

Once the apprenticeship has been completed, there is a possiblity of a permanent residential worker role.

Employer Description:
At Essex County Council, we look after a large, diverse, complex region of the country. But our approach to creating a place where individuals, families and communities can thrive and prosper is simple.

Working Hours :
This role involves shift pattern working, early and late shifts as well as every other weekend on alternate weekends - details can be discussed further at interview.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Non judgemental,Patience