Business and Customer Care Apprentice

Evess Group (trading name of Graduation Attire Ltd) embodies events that highlight the success in people's lives. A final choir performance, celebrating your achievement at a graduation and even completing the first steps to becoming a legal professional. Specialists in occasion, performance and ceremony supplies, Evess understand that ceremonial garments go beyond the material and accessories.

Evess are looking for two Business and Customer Care Apprentices to join them.

In this role you will be provide administrative support to the Client Retention and Customer Care team.

You will learn aspects of business admin and provide customer support to customers via email and telephone calls.

As well as this you will support events and provide ad hoc support to other departments when required.

You will learn all about customer care, client liaison, communicating with customers and suppliers by answering phones and dealing with emails and escalating any issues when required.
As well as this you will be processing customer orders using accounting software.

You will be updating job flow management system and job platforms and also data entry.

Filing of receipts, emails and any other documents as required ensuring orders are dispatched according to set procedures.

Depending on your interests you can also get involved in other areas of the business such as IT & Marketing and helping with those responsibilities.

If you are over 18 you will be invited to help out at some of the employers graduation events to see how they operate and getting involved with the support elements.

You will attend Bedford college once a month for 9 months.

Training:
Level 3 Business Administration Level 2 Functional Skills English and maths

Training Outcome:
As a growing company, you will have opportunities to move into a role upon successful completion of the apprentice either within the Customer Care department or another that you feel is more suited for you to develop into.

Employer Description:
Specialists in occasion, performance and ceremony supplies.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Good communication skills,Multi-Task,Team player