Business Administrator Apprentice

Under the guidance of experienced professionals, the apprentice will contribute to daily operations, learn administrative processes, and support organisational goals. We are looking for someone who has a passion for customers and our business. This role will require you to have a great attitude and high levels of motivation. You will be able to work well both as an individual and as part of a team.

Other duties include:

Handle incoming calls Data Entry Document Processing Emails and correspondence Process orders when received across multiple channels Deal with customer enquiries Liaise with our Carriers to provide delivery updates Liaise with our Purchasing team to provide despatch updates Record and refer any customer complaints

Training:

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected
to work towards the Business Administrator apprenticeship, with support from your employer and the Chesterfield College Group.

As part of your apprenticeship, and dependent on your prior attainment, you may be required to complete English and Maths
Functional Skills which is an integral part of your apprenticeship. Upon successful completion you will be awarded additional
certificates of recognition for these qualifications.

Training Outcome:
A full time permanent position may be considered upon successful completion of this apprenticeship.

Employer Description:
All business activities within the bilstein group are based on clearly formulated guidelines. This plants "we" as the focus point, and creates the basis for a family environment and exceptional working conditions. Our most important goal is customer satisfaction: because customer success is also the success of the bilstein group. Partnerships designed for long-term cooperation are based on mutual benefit and are characterised by open, respectful business relationships and reliable services. Part of our responsibility also covers nature. The bilstein group strives to conserve and preserve the environment as far as possible through the economical use of resources and modern production processes.

Working Hours :
Monday - Friday, 8.30am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience