Primary Care Business & Admin Apprentice

Admin reception Care Navigation Triage Coding Clinical records IT & Finance Sectratarial HR & Personnel

Training:

Roles are typicall 30 hours over 4 day

We wil provde 6-8 hours per week study andprotected learning time

An 18 month structered on the job trainig across key Primary care function followed by a 6 month speciatlism agreed with candidates based on suitable identified key strengths. 

Training Outcome:

After 2 years satisfactory progression you will have a proiorty contract offer - subject to orgnaisational need.

After 4 years progression to senior level 3 care navigator

After 6 year - Senior level Administrator.Coder/Secretrail

8-10 years supervisory/Assistant manager role  Band 5/6

10+ Practice manager - Band 7

15+ Business Manager - Band 8

Employer Description:
The Pendle Medical Partnership works hard to provide a friendly, efficient and caring service where the needs of our patients come first and foremost. Each and every one of us will work to ensure that each patient is treated courteously and with respect, and receives the highest standard of care we can provide within the resources available to us. We work from two sites – The Surgery at Earby, and Colne Corner Surgery within Colne Health Centre; patients are welcome to register with us from a wide area across Pendle and the surrounding towns and villages. As one of the largest practices in East Lancashire, we are able to offer an extensive range of services, enabling our patients to be cared for in the community, often avoiding the need for long waits for hospital services. With 12 GPs, 7 experienced practice nurses, an advanced nurse practitioner, our own pharmacist, health care assistants and receptionists with excellent knowledge of services in this area, we believe that we are well equipped to support you with your health and care needs. Working across two sites and with a significant number of staff, we strive to ensure that a local, family feel to our Partnership is achieved whilst maintaining a professional service at all times. We have grouped our staff into 2 teams. The aim of the teams is to try and help with continuity of care which we know is important for our patients and our staff. This enables our staff to be part of a small team whilst having the benefits of a larger organisation and ensures that they are supported and are continuously learning and developing together. Whilst doctors and nurses work across both sites you may see any care professional you choose on either site, however, you may wish to consult with doctors or nurses in a particular team to help with continuity of your care. You can find out more about each of the team members if you go to the section of our website ‘Members of our Team‘.

Working Hours :
Mon - Fri agreed 4 days out of 5, shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Resilient,Reliable