Customer Support Advisor Apprentice (Jobtrain Limited)

We value the unique personalities of our team members, which is why our support is not scripted - we want your individuality to shine.

As a valued member of our team, you'll play a crucial role in:

Assisting customers with Jobtrain Offering guidance on setting up new features Troubleshooting faults Providing exceptional support to candidates throughout their job application process

Training Outcome:

We are very proud of our team here at Jobtrain, and the fact that our colleagues have been employed with us for many years. Many started in junior positions and have since progressed into a range of different roles and functions within Jobtrain, spanning client management, sales and marketing, system implementation and development.

Employer Description:
Jobtrain Limited is a leading-edge supplier of Recruitment software who has been providing services to our clients for over 20 years. Our head office is based in Altrincham near Manchester, with a second office in Glasgow. Our clients include Odeon Cinemas, Chester Zoo, Toyota, The University of Manchester, Paul Smith, NHS Scotland, Yorkshire Building Society, and many more across the UK and beyond.

Working Hours :
Monday to Friday, 9:00am to 5:30pm.

Skills:
Communication skills,Attention to detail,Problem solving skills,Word, Excel and Outlook,Outstanding customer service,Accuracy,Troubleshooting skills,Manage multiple tasks,Prioritise own workload,Resilient mindset,Positive attitude,Proactive,Forward thinking,Friendly