Housing & Property Management Apprenticeship
· Respond to telephone, written and face to face enquiries across a full range of housing management activities. Operate in an efficient and customer focused manner
Receive phone calls, e-mails and other correspondence from colleagues and customers
· Undertake visits, inspections, tenancy audits, complete tenancy viewings and sign ups.
· Maintain, on a day to day basis, IT and information systems, including ensuring data is correct and current and entered accurately.
· Provide appropriate advice to residents, and other Council services, organisations and agencies.
· Telephone responsibility as and when required
Training Outcome:
Into other Housing roles
Employer Description:
The employer will be Richmond Hill School a maintained school. Luton Borough Council, also known as Luton Council, is the local authority of Luton.
Working Hours :
Monday to Friday
Skills:
IT skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative