Business Administrator Apprentice

Filing and Data Management:

Manage client files, ensuring they are up-to-date and accurately filed Monitor systems to track the location and activities of carers Analyze and review client data to support service delivery

Stakeholder Engagement:

Interact with various stakeholders, including hospital discharge teams, directors, and other partners Maintain positive relationships with all stakeholders to ensure smooth operations Attend weekly meetings and take minutes of meetings

Communication and Interpersonal Skills:

Communicate effectively through various channels, including face-to-face, telephone, email, and digital platforms Demonstrate confidence and authority in communications, representing the organization professionally Apply social media solutions appropriately to engage with customers and stakeholders Build and maintain positive relationships within the team and across the organization Influence and challenge appropriately, serving as a role model for peers

Quality and Process Improvement:

Complete tasks to a high standard and continuously seek to improve work quality Review and suggest improvements to organizational processes Share best practices across the organization and coach others on task performance Resolve complex complaints and act as a key point of contact for issue resolution

Planning and Organisation:

Organize meetings, events, and logistical arrangements, including travel and accommodation Monitor and manage resources such as office supplies and equipment

Training:
Business Administrator Level 3 Apprenticeship Standard Day release at Middlesbrough College once a week

Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available

Employer Description:
Care Legacy is a family run company that covers Yorkshire and Cumbria, that provides 24-hour care services. Whether you require daily or weekly support due to ageing, illness, recovery, or rehabilitation, our qualified care practitioners offer individualised services you can trust. We have received Dignity Champion and regulated by the Care Quality Commission and the local authority approved provider. We're also proud to be a Living Wage Employer. At Care Legacy we understand that every individual has unique needs and preferences. That's why we take the time to get to know you and develop a personalised care plan that suits your requirements. Companionship is crucial to building a trusting relationship with our clients. Our team provides one-on-one attention and care that cannot be compared to other settings. We strive to assist you with everyday tasks and develop a compassionate and caring relationship with you.

Working Hours :
Monday- Friday 9am- 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working