Health & Safety Administrator Apprenticeship

Primary Responsibilities

·         Processing of instructions received from Property Managers, Partners, External Clients etc.

·         Effective diary management to maximise cost/earning potential for each inspector to achieve monthly targets.

·         Liaise with Leaseholders, Clients, Property Managers, and Inspectors in connection with, but not restricted to, property access, fee proposals, and instructions.

·         Respond to particular enquiries in a prescribed format using templates

·         Document management: copy / scan / index / save documents to various systems.

·         Undertake bulk mail merge printing either via the outsourced mailing service or via the portal. On occasion will be required to print, collate accompanying documents, envelope stuffing and posting promptly.

·         Proofreading and quality assurance for reports generated by inspectors.

·         Create and issue invoices and credits for all relevant services conducted

·         Assist with Credit Control

·         Providing cover for staff absence/holidays if necessary

·         Assist with providing accurate data for management reports.

·         Use Dwellant, Outlook, Word, Excel and any other systems as required.

·         Other administrative duties relating to the running of the department

Training:

The programme is spread across 13 months and typically covers 15 units with the option to take on extra stretch and challenge units if desired. These units are split into 3 themes which complement each other and create a better learning experience:

1) Communication in Business

2) Administrative Services and Functions

3) Working in Business Teams

The programme will also require the apprentice to cover Employee Rights and Responsibilities (ERR) and Personal Learning and Thinking Skills (PLTS)

You will meet with your Tutor every 4 weeks as a minimum.

Training Outcome:

We are always looking for individuals that we can develop within our Property Management functions. Those that show the right working ethos and aptitude for Property have the opportunity to develop and transition into a variety of roles.

Employer Description:
B-hive Property Solutions provide collective services that are designed to strengthen the provision of property management and building surveying and ensure compliance in the market. B-hive’s back-office services are all encompassing, across all disciplines to enable block and estate managers to operate profitably and compliantly. The machinery behind the scenes is scalable, meaning B-hive are fully equipped to cope with the complexity that sits within property management and the tools needed to enhance the service delivery. Our solutions serve Property Managers whose clients include Resident Management Companies (RMCs), Property Owners, Landlords and Developers.

Working Hours :
Monday to Friday. 0900 to 1730 with a 1 hour (unpaid) lunch break.

Skills:
Communication skills,IT skills,Organisation skills,Number skills,Team working,Initiative