Business Administration Apprentice

Alongside the apprenticeship you will :

Effectively schedule works for our Engineers Prioritise appointments as they occur Be a point of contact for anything administration related. Assist in all queries from customers, clients and residents via phone call and email. Record all activity from inbound phone calls/emails Assist in dealing with incoming emergency calls from residents and clients. Provide excellent customer service skills to our customers, clients and residents. To provide a range of administrative duties to support the on-going development of the service. Respond to routine correspondence and enquiries from members of the public, suppliers, and other staff. Maintain manual and computerised systems including inputting data, keeping records, statistics, confidential and general filing systems as directed. Organise meetings ensuring that all necessary arrangements are made. Research, prepare, print, photocopy and distribute documents Undertake any other administration job related tasks as required

Training Outcome:

Potential for permanent employment for the right candidate.
You could progress from admin assistant to supervisor or office manager.
You could also move into other departments, like IT, payroll, or accounting.
Diploma of Higher Education / Foundation Degree (Level 4/5).
Being an apprentice will help you develop professional skills whilst earning a salary with some of Kent’s best companies.
Gain professional skills and experience to enhance your CV and make it more attractive to potential employers.

 

Employer Description:
Rosherville Repairs & Maintenance provide all aspects of electrical, gas and general build services; maintaining, servicing, repairing and dealing with emergency works across domestic properties within the South East. Our engineers work on all types of work, across a range of homes including Social Housing, Rental Properties and Privately owned.

Working Hours :
37 Hours per week – 7.4 hours per day 1 hour unpaid lunch break per day

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative