Apprentice Tool Hire Controller

The focus of this role is to provide administrative support to a broad range of teams including accounts, sales, drivers, workshop, warehouse and our hire desk.

Reporting to our General Manager you will work in a small
team and the key responsibilities you will learn and then
deliver include the following:

• Answer the phone, deal with queries from customers and raise queries with suppliers in a professional and prompt manner.
• Understand the equipment we supply so that you can make recommendations
• Raise purchase orders, check purchase ledger, and enter invoices.
• Complete a range of depot related administrative tasks such as processing paperwork and checking contract paperwork for accuracy.
• Support a broad range of teams with general administrative and project work including sales, accounts, and marketing
• Take ownership for your own performance and training and proactively drive your learning and development
• Challenge the status quo and champion continuous improvement and change
• Live The Hireman’s 7 Standards of Service

Training:

The candidate will complete an apprenticeship within the agreed
subject for the vacancy. This may include a BTEC Diploma/Standard and End-Point Assessment. It may also include Functional Skills in Maths and English if required.

The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.

Training Outcome:

We are looking for candidates who want to progress in our business so there are real opportunities for career advancement for the right person upon successful completion of their apprenticeship.

Employer Description:
Established in 1985, The Hireman is a growing family business that provides tool and equipment services to professional contractors working in London and the Home Counties. We’re successful because we go out of our way to help our customers, we value our people, and we give them opportunities for training and career advancement.

Working Hours :
37.5 hours per week Monday to Friday. Working a choice of hours either 8am to 4pm, 8.30am to 4.30pm or 9am to 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Microsoft Office Excel,Work independently,Personal commitment,Self-motivated,Willingness to learn,Punctual and reliable