Project Administrator Apprentice

About the Role:

As a Project Administrator at Thinc, you will play a crucial role in supporting our project management team. This position offers a unique opportunity to gain hands-on experience in managing and coordinating service requests and small projects. You will be responsible for ensuring projects are completed on time, within scope, and on budget, while also maintaining high standards of quality and stakeholder satisfaction.

Here is what an ordinary day of work might look like:

Monitor and control service requests and small projects, managing customer expectations and internal stakeholders, and taking necessary corrective actions Manage and coordinate service requests and small low complexity projects to meet deadlines, scope, and budget Manage preventative maintenance scheduling, coordinating Thinc internal resources and external customers, and managing stakeholder expectations Undertake administrative tasks such as maintaining the Project Management Office (PMO) mailbox, responding to telephone calls, taking meeting minutes, and tracking actions Maintain and organize the PMO document library and templates to meet quality standards Actively maintain the PMO project lessons learnt log Actively maintain the PMO Actions log and Risk and Issue register Produce management reports

Training:
Apprentices will be working towards the Level 3 Business Administrator Standard Apprentices will be supported via an agreed training plan. Training will be discussed at enrolment and will include input from the employer, training provider and apprentice The apprentice will receive monthly workplace or virtual visits with a dedicated assessor The assessor will set individualised learning tasks as part of the apprentice’s workplace training that will incorporate your daily role and duties There is no set mandatory qualification within this Standard, however all training will be delivered to allow students to stretch to the highest grade at EPA (distinction). 8 weekly reviews will monitor progress by all parties Apprentices completing this standard, will gain 15 months of practical training and the remaining 3 months will be dedicated to End Point Assessment preparation

The EPA consists of:

Knowledge test Portfolio based interview Project presentation  

Training Outcome:

If successful, you will have the opportunity to grow your career within project management or explore other parts of the business. We are committed to supporting your career journey and helping you grow within Thinc.

Employer Description:
Thinc is a leading provider of business systems to the UK and Canadian SME market, with more than 30 years’ experience delivering Sage and SAP software solutions. We help ambitious SMEs scale up to reach their full potential by offering independent and impartial advice to blend a diverse range of products and services to fit exact needs. The company has undergone considerable growth over the last few years.

Working Hours :
Mon - Thurs: 08:30 - 17:00 Friday: 08:30 - 16:30

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Approachable,Maintain a positive presence,Be action-oriented,Embrace our core values,Friendly attitude,Polite,Excellent written skills,Articulate telephone manner,Able to work independently