IT Assistant Apprentice

Responsibilities:

Support the upgrade of IT Infrastructure and workstation deployment to Production Line. Support Network Monitoring activities, troubleshooting Incidents & Service Request, and providing Desktop Support to end users. Assist IT Management with the creation &maintenance of IT Documents. Any other task & responsibilities IT Management requires.
Knowledge, Qualifications and Experience: University or College Degree. IT/Computer Degree is preferred. Min 1-year experience working in a data centre environment or equivalent IT background. Must be able to work a flexible schedule, including holidays and weekends Must be able to prioritise work in a fast paced, high pressure environment Must possess excellent written and verbal skills, exhibit professional etiquette A good understanding on Network Administration (Switches, routers, devices, firewalls)
 

Training Outcome:
Further progression may well be available in other areas within our sector, upon successful completion of Level 3 Information Communication Technician apprenticeship.

Employer Description:
Max Communications is a digitisation specialist with over 24 years of experience. We have an extensive and growing client list including some of the world's most prestigious galleries, museums and media organisations. Our proven expertise has led us to be a trusted name in the industry. As a Royal Warrant holder, we insist on the highest standards of professionalism and integrity, both in terms of our services and also our internal policies and procedures. Digitisation is a vital process for organisations looking to preserve or widen access to their collections. We handle a variety of historically and culturally valuable items, including books, manuscripts, archival documents, maps, negatives and glass plates. Images are captured predominantly using DSLR cameras and processed to client specifications, then undergo thorough quality assurance checks before being delivered to the client. We are also specialists in the digitisation of audiovisual material, ranging from tape-based formats such as Betacam, VHS and U-matic to audio reels and film. Our audiovisual expertise includes both capture and post-processing. We place great emphasis on personal and professional development for all staff, including internal career progression opportunities. This is an excellent opportunity for candidates wishing to join a friendly, high-profile company in an environment where hard work and attention to detail are rewarded.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience