Travel Consultant Apprentice

This apprenticeship opportunity will allow you to have first-hand experience in a busy award-winning travel agency surrounded by travel professionals.

Supported by senior team members you will:

Meet and greet new and existing customers in store, providing a professional warm welcome Handling holiday enquiries, face to face, over the phone and email Training and development - this may also include exciting opportunities to attend industry events in the UK and overseas. 
Research and explore holiday enquiries using online platforms, reservation agents and email Booking clients holidays, providing first class service end to end using learnt top class selling skills Administration in all areas relating to travel Providing excellent customer service Working towards store targets and individual targets set out

Training:
This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a level 3 Travel Consultant qualification that will be added to your digital achievement record Working with our chosen training provider you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey Training will be carried out online or face-to-face, both individually and as part of a classroom, to ensure you have an enhanced experience You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor Learning first-hand from training specialists and peers you can become a fully-fledged Travel Consultant in little over a 12-month period

Training Outcome:
On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set, Sales Executive Level 4. Next steps will be discussed in your 1-2-1's

Employer Description:
Polka Dot Travel boasts a chain of award-winning Travel Agencies located across England and Wales. Working with Key suppliers to provide and supply first class holidays to the public. All stores are located in busy central locations, designed to provide an attractive base for holiday seekers. Polka Dot Travel invest heavily in their training and development to harness and enhance talent, providing opportunities for individual and team growth.

Working Hours :
Monday - Saturday, 9.15am - 5.30pm, you will be allocated 5 working days a week.

Skills:
Communication skills,Attention to detail,Customer care skills,Team working,Geography