Business Administrator Apprenticeship

Welcoming patients and visitors, in person in a friendly and
helpful manner Provide administrative support to clinical team members Deal with incoming and outgoing post Entering information into patients' records by computer Ensuring correspondence, reports and results are filed promptly Undertaking a range of administrative duties including processing
mail, word processing, photocopying, scanning and uploading
documents To maintain a thorough knowledge of all Practice procedures Participate fully as a team member sharing knowledge and
information Taking responsibility for maintaining own personal development Maintaining confidentiality relating to patients, staff, visitors and
practice business Update and review databases, record information and produce
data analysis Confident using technology The ability to troubleshoot problems with printers, keyboards,
phones and screens Builds and maintains positive relationships within the team Dealing with patients face-to-face on the front reception desk and over the telephone

Training:

Apprentices will be allocated a Trainer Assessor and training will be
planned and delivered in conjunction with the employer to meet
the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off-the-job
activities and training.
On-the-job and off-the-job training will be delivered in the
workplace.

Training Outcome:

Excellent career progression at the end of the apprenticeship.

Employer Description:
The Surgery @ Wheatbridge is situated in a purpose-built Health Care Centre just outside Chesterfield Town Centre on Wheatbridge Road. This is a as general practitioner service for the local community with Physiotherapists, Mental Health workers and Citizens’ Advice all within the centre

Working Hours :
Monday - Thursday 9.00 am - 5.00 pm. Friday; 9.00 am - 4.30 pm.

Skills:
IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Patience