Apprentice Account Manager

The Job Role:

You will manage and quote opportunities from your teams account base, responding to quote requests with the aim of increasing revenue opportunities and lines per quote.

You will build a strong understanding of the accounts within your team to deliver growth within both revenue and profit as well as uncovering any significant opportunities that can be capitalised on, communicating these to specialist teams in the business, and identifying inefficiencies within the customer process, working with our Sales Operations teams to make life easier.

You will be working alongside experienced Account Mangers supporting their accounts and is an ideal role for someone looking to start a career in sales and specifically the IT industry.

Key Responsibilities:

Respond to transactional quote requests from the teams account base, identifying opportunities to increase lines per quote and overall revenue and profit Manage customer expectations around pricing, stock availability and lead times Cover Account Managers while out of the business or whilst they have focus time Work alongside Account Managers to help manage their bid business Work with the Sales Operations teams to help improve customer inefficiencies and overall business processes Work closely with Finance and Customer Services to resolve issues and queries Keeping up to date and informed on all new products, services, and sales tools

Key Skills:

Knowledge or a keen interest in IT or technology would be beneficial A willingness to learn and motivation to continuously develop your personal progression A proactive approach to account management A high level of organisational skills and excellent attention to detail An excellent communicator Ability to adapt to changing situations with confidence and professionalism Entrepreneurial and ambitious, with the drive to exceed targets Embraces collaboration and celebrates success

Training:
Level 3 IT Technical Sales Apprenticeship Standard Access to a full range of online technical courses Training delivery is based on one day per month

Training Outcome:

The opportunity to move into account management.

Employer Description:
Established in 1984, Westcoast Ltd is a privately held company that distributes leading IT brands such as HP, HPE, Microsoft, Lenovo, Apple and many others to a broad range of resellers, retailers and office product dealers in the UK and beyond. Since then we’ve grown to become the number one UK distributor for many of our vendors and customers and the group employs more than 1,300 people across a number of locations in the UK, Ireland and Europe.

Working Hours :
Monday - Friday, 08.45 - 17.45

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative