Business Administrator Apprentice

Corresponding with wider NHS network e.g., Hospitals Referring patients Welcoming patients and visitors, in person in a friendly and helpful manne Provide administrative support to clinical team members Entering information into patients records by computer Ensuring correspondence, reports and results are filed promptly Use of various clinical systems as part of role To maintain a thorough knowledge of all Practice procedures Participate fully as a team member sharing knowledge and information Taking responsibility for maintaining own personal development Maintaining confidentiality relating to patients, staff, visitors and practice business Confident using technology Dealing with patients face to face on the front reception desk and over the telephone

Training:
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice. The apprentice will spend 20% of their working hours in off the job activities and training. On the job and off the job training will be delivered in the workplace.

Training Outcome:
Excellent career progression at the end of the apprenticeship and a great opportunity to progress within the NHS

Employer Description:
Tudor House Medical Practice offers the full range of usual GP services along with a number of Enhanced Services to meet the needs of the patients in the Bestwood, Sherwood and the surrounding areas alongside working closely with other practices in the area as part of the Primary Care Network.

Working Hours :
The apprentice will work a flexibly in line with the service requirements between the hours of 7.30am and 7.00pm, Monday - Friday.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience