Travel Consultant Apprenticeship

Your main role will be assisting other members of staff as required and to learn about all aspects of the retail travel industry duties will include:

Meeting and greeting our customers  Delivering outstanding customer service Marketing including social media and window displays Dealing with incoming and outgoing administration  Updating customer files Matching customer needs and advising customer on their holiday arrangements Selling travel and related products to customers to enhance your customer experience 

Training:

Travel Consultant Level 3 Apprenticeship Standard:

The Apprenticeship programme will consist of:

A fully embedded induction programme delivered by the employer and training provider  Allocation of a training provider coach/tutor who will visit you in the workplace on a regular basis Off-the-job education, training and on-line learning provided by the provider at one of our training centres or at employer’s premises On the job training delivered by the employer Quarterly formal progress review meetings with the providers coach/tutor and employer

Training Outcome:
To become a key member of the team at Sunseekers Travel

Employer Description:
Established in 2000, Sunseekers Travel is a family run Independent Travel Agency, we are passionate about travel and love to help our customers find their ideal holiday, our personal service ensures that we are on hand to offer advice on your holiday and travel arrangements, ensuring we guide you through your holiday journey stress free. Our senior management have over 30 years of experience in the travel industry so you can rest assured your travel arrangements are in safe hands.

Working Hours :
Monday - Friday, 09:30 - 17:00 and Saturday, 09:30 - 16:00. You will have a day off each week.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience,Motivated,Friendly,Enthusiastic