Technical Support Officer (Call Handling)
Job Title: Technical Support Officer (Call Handling)
Salary: £13.47 P/H PAYE (Inclusive of Holiday Pay) | £15.28 P/H LTD Umbrella
Hours: 37 Hours Per Week
Type: Temporary Ongoing
Location: Reading, RG2
Start Date: ASAP
Work Pattern: Monday – Friday | 08:00am – 16:00pm and 09:00am – 17:00pm.
We are seeking a dedicated Technical Support Officer to join our client’s Housing Property Services team. This role offers an exciting opportunity to be part of a dynamic environment, providing high-quality information and support to both internal and external customers. Your work will help ensure that housing repairs and maintenance services run smoothly and efficiently, contributing to the overall success of the department.
Key Duties and Responsibilities:
Qualifications and Experience:
Competent literacy and numeracy skills, with the ability to compose professional correspondence. Prior experience in large-scale data entry, administration, and customer service. Proficiency in using IT systems to update databases and produce reports. Strong organisational skills with the ability to meet deadlines and handle multiple tasks simultaneously. Call Handling/Customer Service Experience
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk