Apprentice Project Officer

Participate in organising and facilitating the Adult Commissioning Team’s regular virtual and face to face events with adult social care providers and internationally recruited workers. Assist the project team with administrative tasks such as: note taking, organising events and communication with internal and external stakeholders. Understand and assist with the development, recording and inputting of data via our internal database including customer information for events and workshops according to GDPR laws. Support colleagues to deal with enquiries via email and telephone calls in a timely manner and consult with commissioning team colleagues to solve customer/provider queries. Interact with adult social care partners such as: adult health and social care providers, international recruits, Coventry Migration and Refugee Team, Modern Slavery Lead and all other stakeholders and partners with an interest in the recruitment and welfare of internationally recruited social care workers. Building connections and working with organisations and individuals to understand local needs and gather intelligence to influence support options. Have 1:1 interaction (supported by colleagues) with current and previous internationally recruited care workers to understand their needs and aspirations. Assist with taking part in team meetings and raising any new opportunities with Commissioning Management Team. Engage in high quality customer service to meet & greet customers and visitors including employers and assist the team as and when required. Assist the adult social care commissioning team in facilitating recruitment events when required, including interacting with employers and those international workers looking to change jobs and sponsorships. Develop knowledge of our internal client database and deal with customer registrations under the GDPR laws. To assist with recording and completing tasks undertaken and agreed by manager. Report any issues to management in a safe and concise manner. To prepare for and attend supervision with management. Complete mandatory training according to Coventry City Council including GDPR, Data Protection and Health & Safety. Any other duties and responsibilities within the range of the salary grade.

Training:
Level 3 Business Administration  The apprentice will attend a combination of virtual and classroom learning throughout the apprenticeship.

Training Outcome:
There will be an opportunity to gain employment within the Council

Employer Description:
Coventry is a city that is changing fast and we’re looking for skilled people to join our team and help take us into a bright new future. We are a city that is going places with an inspiring, world-famous history and exciting times ahead. A great place to live and work and it’s getting even better - and having the right infrastructure is vital. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. That’s why we are looking for people who are passionate, dedicated people who, like us, are determined to make real, positive change to Coventry.

Working Hours :
Typically Monday to Friday, 9.00am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Administrative skills,Team working,Initiative