Service Technician Apprenticeship - Coventry Mazda

This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.

Responsibilities:

Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems. Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments. Participate in equipment installations and upgrades under supervision. Develop proficiency in using diagnostic tools and equipment to identify issues accurately. Collaborate with team members to ensure timely completion of service requests and projects. Follow safety protocols and guidelines to maintain a safe working environment. Document service activities, including work performed, parts used, and customer interactions. Attend training sessions and workshops to enhance technical skills and product knowledge. Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations. Assist with inventory management, including tracking parts and supplies used during service operations.

Training:

Motor Vehicle Service and Maintenance Technician (light vehicle)
Level 3 Apprenticeship Standard:

The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification  All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-learning modules Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation

Training Outcome:

There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme

Employer Description:
Our story began in December 1996, when our Chairman and business partners purchased Leamington Mazda from Mazda UK – bringing it into private ownership. The new management team were dedicated to providing exceptional customer service, building a reputation for excellence in the local area. 25 years later, with the opening of Coventry and Stourbridge Mazda, the business has grown but the values and ethos remain the same. Green 4 Motor Company is an official representative of the Mazda brand, as well as selling a broad stock of Approved Used vehicles. Operating from 3 sites across the Midlands, our Coventry, Leamington and Stourbridge dealerships each have a passionate and knowledgeable team who are dedicated to providing our customers with friendly and professional service. At our dealerships, you have access to the latest models from the brand, as well as a broad selection of Approved Used vehicles. Each car has been fully prepared by our technicians so whether it’s a new or used car you will have warranty coverage. Alongside automotive retail, we offer a range of aftersales services designed to keep your vehicle in the best condition. Whether you are looking for a service or MOT, we have an aftersales team with specialised knowledge to ensure your car is receiving the best. Our service advisors will keep you informed every step of the way so that you are reassured that your car is in good hands. We also provide genuine parts and accessories that are specifically designed for each model in the Mazda family.

Working Hours :
Monday to Friday, 8:30am to 5:30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working