Apprentice Service Delivery Assistant (Level 2)

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Apprenticeship Programmes are a great way to earn and learn! Our Apprentice Service Delivery Assistant Programme. offers the perfect blend of personal and professional development, exposing you to the core of our business. Entering an apprenticeship scheme with us involves working towards the role of a fully-fledged professional, earning a salary, whilst also being able to maintain a sense of academic achievement.

At Severn Trent we provide the perfect mix of hands-on experience and a formal qualification, enabling our apprentices to make a real lasting difference to our customers and communities, not just for now, but far into the future. 

You’ll be supported every step of the way, by your line manager and mentor. Working in our Facilities team, you will:

Help us keep our operational sites and depots, safe, clean and operating effectively for all our colleagues ​You’ll get to learn all about effective space management, building infrastructure and maintenance, security as well as managing third party suppliers You’ll work closely with our health & safety and resilience teams to ensure all our operational sites run smoothly and meet our high standards

Training:

Within our Facilities team, you will complete the Level 2 Facilities Services Operative Apprenticeship standard, allowing you to develop the skills & experience required to become an expert.

You’ll combine on-the-job learning with formal, nationally recognised development training. A Personal Development Plan will help drive your career progression, set, agreed & regularly reviewed with your line manager

Training schedule has yet to be agreed upon, further details will be made available at a later date.

This standard aligns with the following professional recognition:

Institute of Workplace and Facilities Management for Associate

Training Outcome:

At the end of the programme, you’ll take up a Service Delivery Assistant role where you will get to make a real difference in the Property Operations team.

Your apprenticeship will also enable you to become a member of the Institute for Workplace and Facilities Management.

Employer Description:
Taking care of ‘one of life’s essentials’ – it’s our purpose and we want you to be part of it. Supplying wholesome drinking water, treating wastewater and recycling this back to the environment responsibly is no mean feat. We serve around 8 million people across the Midlands and Wales and unlike other businesses, our delivery is non-negotiable. It’s a matter of life. Many of our employees are also our customers, so we truly take pride in what we do! Employing people from across our communities and beyond, Severn Trent is an exciting and inclusive place to work – a place where you can be curious, can be ‘Wonderfully You’ and where you can truly make an impact to our environment, now and for future generations.

Working Hours :
A typical working week is usually Monday - Friday: 8am - 4pm or 9am - 5pm, with one of these days being a study day (which could be at college or online depending on your training provider).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience