Apprentice Information and communications. IT department Freemans School

Purpose of Post

To provide first line IT support and help desk services to School staff and students and assist in supporting the School IT systems. To complete the agreed apprenticeship learning programme. To take ownership of the learning process with support provided by college and the department.

Duties

Provide support to the School’s staff and students in the use of desktop operating systems, applications and hardware and log support calls and respond as appropriate. Install, upgrade configure and maintain desktop hardware and software. Booking IT equipment for lessons and assisting with the delivery of resources to classrooms. Maintain IT databases and documentation, including help desk systems, asset control systems and create and maintain other technical documentation as required. Take responsibility for one’s own learning including attending classes, completing coursework, gathering evidence for course requirements and maximising learning opportunities while carrying out the job. Take reasonable care for one's own health and safety, and that of other persons that may be affected within one's working environment, in accordance with the School and the Corporation of London's Health and Safety procedures.

Training:
You will be supported to achieve the Information and communication Level 3 apprenticeship. Theoretical training will be weekly with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies. 

Training Outcome:
On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation. 

Employer Description:
The school was founded in Brixton in 1854 to provide an education for the orphaned children of the City of London before moving to the present site, Ashtead Park, in 1926. We have a magnificent site with modern buildings alongside the original Main House set in a stunning 57 acres of parkland. This idyllic setting further supports the wellbeing of our students and staff, as being here, in the park, makes coming to work a pleasure. It looks striking in every season, and we are lucky to have a vast array of wildlife living in our woods. Today, Freemen’s is an independent day and boarding school for students aged 7-18, with a strong ethos of community and service in accordance with the values on which the school was founded. We are proudly co-educational and have been since 1854, which was radical at the time, and we continue to push the boundaries of what’s possible with our forward-thinking, progressive approach. It is the sister school of the City of London School and the City of London School for Girls, which are both independent single-gender schools located within the City of London itself. All three schools receive funding from the City of London Corporation.

Working Hours :
Monday to Friday, 9.00am - 5.00pm, core hours. Flexibility will be required for business needs.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Non judgemental,Patience