Business Administrator Apprentice - LCG

As an Academy Administrator Apprentice you will be responsible for the day to day running of our administration needed for the academy, you will provide outstanding customer service to both internal and external visitors to the academy this will also include our learners, consistently going the extra mile for your customers. You will provide support to the academy manager when needed and have the ability to work alone and unsupervised.

As a Academy Admin Apprentice, you will complete a Level 3 Business Admin qualification and whilst you are employed with LCG you will have a dedicated tutor that would guide you through the apprenticeship programme.

Duties

To be responsible for the running of reception/front office and greet visitors. To provide administration support to delivery manager and delivery staff within the academy. Maintain knowledge of all funding and qualifications available in centre. Management of learner onboarding. Support Learner Recruitment Manager with high quality learner inductions. Ensure all starts are processed timely within month. Assist in the promotion and scheduling of recruitment and interview activities. Provide impartial advice to learners. Arrange and track inductions of new starts. Support a timetable of learning as agreed with the Academy Manager. To be responsible for input of student data onto MIS system and update as required. Ensure ILPs are completed appropriate to individual learner requirements. Complete registers and documentation to the required standards of the contract and ensure that these are communicated to colleagues within their required deadlines. Establish and coordinate student’s personal files in centre and ensure audit compliance. Send letters to learners/parents confirming place on course. To monitor and track attendance on a daily basis - ensure registers are taken timely and any learners not attended contact is made. To identify at-risk learners and inform manager. Represent LCG at external events when required. Take deposits from learners ready to start course. Supporting learners with Bursary. Arranging purchase orders and ordering resources for the skill centres, stock ordering and monitoring. Facilitating Petty Cash and timely banking on a weekly. Prepare for open events and taster sessions. Administrations of full cost and bespoke training. To attend all team meetings and take minutes accordingly. Maintain a log of the equipment used by the learners in the centre and take appropriate measures to prevent the loss of equipment through theft. Academy maintenance – monitored and reported if needed. Invigilate exams when needed. Work in collaboration with team members and the Academy Manager that meets LCG and external expectations.

Conduct your role in line with the company values and expected behaviours Promote equal opportunities and recognition of diversity throughout the company Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times Ensure confidentiality and professionalism at all times. Provide learners, customers and colleagues with support, advice guidance as part of your everyday role

Training Outcome:

There is room for progression within the company upon completion on the apprenticeship.

Employer Description:
Learning Curve Group are a national training and education specialist we work with further education providers, employers, and learners to help them achieve success. We have strong values which are all centered around our learners – and that is how we believe it should be, as we impact on over 100,000 of them every year. Our ‘Purple People’, the dedicated and passionate people of LCG, help us to deliver success no matter what, to achieve our vision to ‘transform lives through learning’.

Working Hours :
Monday to Friday 9am to 5pm - Full-Time.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills