Administration Apprentice

Answering and transferring telephone calls and emails in a concise and professional manner. Taking messages and ensuring delivery in a timely manner. Receiving customer orders via phone, email and website. Processing, updating and accurately inputting into Company Management System including spreadsheets. Assist in processing and maintaining documentation, maintaining production records and maintenance & delivery records all in accordance with the company’s Quality & Environmental
Standards (ISO 9001:2015 & ISO 14001:2015). Assisting Production Control Co-Ordinator with daily duties and covering in times of absence. Assisting Management Accountant with daily duties when required. Reception for visitors. Working with other departments to gain experience and understanding of their operation. Assist in administering and supporting the Company’s Sales and marketing team.

Training:
On the job training and monthly Live Teams Training Session with North Warwickshire & South Leicestershire College.

Training Outcome:
Marketing Assistant, Production Control & Order Taking (Holiday Cover) Reception Duties

Employer Description:
Established over 30 years ago, Wolf Systems Ltd is the leading structural timber roofing software system. We originate our own world class timber engineering structural design software and manufacture quality Nailplates and Metal webs. We are part of the multi-national Wolf Group and have offices in over 20 countries

Working Hours :
Monday - Friday, 8.00am -4.30pm. 30 minute lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative