General Manager - Branded Hotel, Maidstone

General Manager – Branded Hotel, Maidstone

Salary: Competitive + Bonus + Benefits

We are currently seeking an experienced and dynamic General Manager to lead the operations of a well-known branded hotel in Maidstone. This is an exciting opportunity for a proven leader within the hospitality sector to take ownership of a thriving property and drive both commercial performance and guest experience.

As General Manager, you will be responsible for the overall success of the hotel, ensuring operational excellence, strong financial performance, and a culture of service excellence. You’ll lead, inspire, and develop your team, maintaining the highest brand standards while driving revenue and profitability.

Responsibilities:

Lead day-to-day hotel operations, ensuring smooth running across all departmentsDeliver and exceed financial targets, including revenue, profit, and cost controlDrive exceptional guest satisfaction, maintaining brand standards at all timesRecruit, develop, and retain a high-performing teamEnsure compliance with health, safety, and legal requirementsWork closely with regional and head office teams on strategic initiativesIdentify and implement opportunities for growth, sales, and brand visibility

Requirements:

Proven track record as a Hotel General Manager (or strong Deputy GM/Operations Manager ready to step up) within a branded or corporate hotel environmentStrong commercial acumen with experience in rooms, F&B, and conference/events operationsExcellent leadership skills with the ability to inspire and motivate large teamsA guest-centric approach with a passion for delivering exceptional hospitalityStrong financial and analytical skills, with the ability to manage budgets and drive results