Communications Coordinator

Looking for a role that offers shift patterns to support work-life balance?  Join a dynamic team where you’ll make a tangible difference in public safety whilst gaining career development and security of a long term role.

In the Communications Coordinator job, you will be:

Assisting in the day-to-day delivery and creation of engaging bilingual information on social media and other digital platformsUtilising communication channels from multiple sources to capture relevant informationResponding to public enquiries and complaints through telephone, email and social media channelsProviding a communication link to the various departments and liaising with internal and external partners including police, control room operators, and management to streamline communication and support incident responseProviding an efficient administrative, clerical and support service and acting as the first point of contact for the department in both Welsh and English languages

To be successful, you will need: 

Previous customer service, content creation and administration experience Fluent Welsh language skills (essential)Strong written and verbal communication skills with eye for detailExcellent IT skills, particularly with Microsoft Office systemsAbility to work independently in high-pressure situations, especially during major events or incidents, will be essentialA willingness to work outside normal working hours

What’s on offer:

This is a position available initially up until March 2026Full time working hours on a shift / rota basis of 12-hour shifts 4 days on, 4 days off, working 7am to 7pm which may include working weekends. Occasionally covering shifts between 7pm - 7amOffice based in ConwyA basic hourly rate of £13.30 plus additional rates are on offer for overtime and unsociable hours

Take the next step in your career and apply today!