Apprentice Office Junior – Walnut Care

Prepare PPE boxes and new service user folders Set up our learning centre for carers’ training sessions Use rostering systems and Microsoft Office tools (including Power Apps) Answer incoming calls and direct queries appropriately Support general office tasks and assist the admin team

Training:

Training Location: Primarily on-site at Walnut Care’s office in Spilsby
Occasional in-person sessions at Boston College, Skirbeck Rd, Boston PE21 6JF (transport support may be available).

Training Frequency: One day per week dedicated to off-the-job training
Additional support and assessments provided regularly by the college’s apprenticeship team.

Training Outcome:

After completing the apprenticeship, the successful candidate will be offered a permanent role within Walnut Care’s admin team. There are opportunities to specialise in areas such as learning & development support, payroll, accounts, or care coordination.

Employer Description:
Walnut Care is a family-led domiciliary care agency that has been supporting the people of Lincolnshire since 2003. We pride ourselves on our warm, inclusive culture and our commitment to high-quality care. As part of our growing team, you’ll be joining a supportive office environment that plays a vital role in helping our carers deliver exceptional service in the community. Our dedicated Learning and Development Hub, now in its third year, is a key part of our commitment to staff growth. As an apprentice, you’ll be part of a forward-thinking organisation that values learning, teamwork, and a touch of fun—especially from Pearl the dog, our resident morale booster.

Working Hours :
Walnut Care operates between 7am and 10pm, 7 days a week. The apprentice will initially work Monday to Friday, either 8.00am - 4.00pm or 10.00am - 6.00pm. Weekend shifts are optional and paid at a higher rate.

Skills:
Communication skills,IT skills,Administrative skills,Team working,Non judgemental,Patience,Caring