Sales Office Apprentice

A position has become available within the Sales and Customer Service Team for a Sales Office Apprentice to provide sales and office administration support within the Team.

Role Responsibilities:

Offer excellent customer service to both internal and external customers Be the first point of contact answering incoming calls and e-Mails and actioning appropriately Process all UK and Export orders on a bespoke CRM system, checking all details of customers orders, prices and discounts Acknowledge delivery dates with customers Provide customer quotations in a timely and professional manner Raise proforma invoices as required for distributors and retail customers Provide general administrative support across the Sales and Customer Service Department  Assist with holiday and sickness cover for colleagues within the Sales and Customer Service Team Work as a team player within the Sales and Customer Service Team

Please note that this role description is not designed to be a comprehensive list of duties. It is an outline and guide to the main responsibilities of the role and as such you may be asked to undertake additional or varied tasks to meet the needs of the business.

Training:
The learner will be studying the Business Administration Level 3 Apprenticeship Standard qualification

Training Outcome:
It is likely that a permanent role will be available within the Sales and Customer Team following successful completion of the apprenticeship

Employer Description:
Plinth Medical is a well established and successful UK manufacturer of medical couches and is a leader in its field, exporting its products worldwide.

Working Hours :
Monday- Friday (8:30am- 5pm)

Skills:
Communication skills,IT skills,Organisation skills,Attention to detail,Logical,Initiative