Platform Apprentice
The apprentice will need to take and edit digital photos using Photoshop and Illustrator
They will edit and input photos and descriptions onto our website, eBay, and Amazon
They will respond in a professional manner to customers online, by telephone, and in person
Training:
Customer Service Practitioner Level 2
Training will be provided by Ginger Nut Training
Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4-weeks, group sessions, webinars, online courses, video, and additional support where required
Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment
Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise.
To support learning, we utilise online resources mapped to the apprenticeship and all learners are given access to LinkedIn Learning, and other bespoke channels designed to support their apprenticeship
Training Outcome:
Progression to platform manager depending on performance in the apprenticeship role.
Employer Description:
Small team with over 20 years experience in the industry. We are passionate about delivering exceptional customer service and being one of the leading companies in our field. We have a fun friendly atmosphere in the office and a modern relaxed environment.
Working Hours :
Full-time onsite role with flexible time off for study. Monday to Friday. Start and finish times can be flexible to suit the apprentice. 7.5 hours a day between the hours of 9:30 am and 8pm.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness