Operations Management Apprentice NATIONAL CENTRE FOR SOCIAL RESEARCH

By the end of the apprenticeship, you’ll not only have a nationally recognised qualification but also hands-on experience from Britain’s leading independent social research organisation that can prepare you for future roles in areas such as project delivery, operations management, change management, or research management.

The apprentice will gain hands-on experience in research innovation, coordinating and optimising our innovation processes, managing resources, change management, and ensuring the timely and accurate delivery of research innovation projects. Responsibilities will include assisting with project management, supporting quality control measures, and contributing to strategic planning initiatives. The ideal candidate will demonstrate strong analytical and problem-solving abilities, excellent communication skills, and a keen interest in social research. This apprenticeship offers a unique opportunity to combine practical experience with structured learning, paving the way for a successful career in operations management within the research sector.

The Innovation Hub brings together internal and external expertise to accelerate the creation of research innovations. This cross-functional Hub benefits from being based at Britain's leading independent social research organisation, which has pioneered a broad range of industry-defining research methods since 1969. The Innovation Hub is a fast-paced, friendly and creative place to work. The apprentice will report to and learn from the Innovation Hub’s Business Change Manager and also work closely with other members of the small core team at the Innovation Hub. There are also great opportunities to connect with colleagues across the whole National Centre for Social Research through the multidisciplinary innovation projects the Hub delivers.

Full Description:

Assisting in the coordination and management of research innovation projects from inception to completion. Supporting the implementation of quality control measures to ensure the accuracy and reliability of project data. Contributing to the development and optimisation of operational processes and procedures. Managing resources, including staffing, equipment, and materials, to ensure efficient project execution. Participating in the Innovation Hub’s strategic planning and decision-making. Utilising AI and automation technologies to enhance business operations. Communicating with internal and external stakeholders to facilitate project progress and address any issues that arise. Maintaining accurate records and documentation related to project management and operations.

The day-to-day contact for the Operations Management Level 5 Apprentice will be NatCen’s Business Change Manager, who will provide guidance, supervision, and mentorship throughout the apprenticeship. The apprentice will also interact regularly with project managers, research teams, and other departmental staff. This collaborative environment will offer the apprentice a comprehensive understanding of the operational aspects of social research and the opportunity to develop valuable professional relationships within NatCen.

Training:

Operations Manager (Level 5).

Training Outcome:

Once our apprentice has successfully completed the apprenticeship programme, they will have the skills, knowledge and qualifications to pursue an ongoing career at NatCen depending on business requirements.

Employer Description:
The National Centre for Social Research (NatCen) is a registered charity and is the largest independent and not-for-profit social research organisation in the UK. At the National Centre for Social Research, we're driven by the belief that social research has the power to make life better. Our research influences policy makers, practitioners, academics and the media, shaping our understanding of the world we live in and how it is changing. We have offices based in London (Islington); Harold Wood; Edinburgh. We have a staff workforce of 420 with around 700 interviewers/ freelancers.

Working Hours :
Monday - Friday, 9am-5pm

Skills:
Communication skills,Attention to detail,Problem solving skills