Apprentice Fair Trading Officer

Inpsect a wide variety of trading premises to ensure compliance with relevant trading standards legislation. Enforce all relevant statutory provisions where the Council is the enforcing authority. Investigate complaints and other service requests that are received by the Trading Standards team. Advise and assist consumers and traders on a wide variety of legislation, including providing guidance and sign-posting as appropriate. Participate in projects and initiatives as allocated. Participate in sampling programmes as directed. Handle allocated sampling monies in line with Council policies. Participate in partnership working within the Council and with external organisations and groups where necessary. Actively promote the service through assisting in the preparation of information/materials and attendance at promotional events. Produce relevant correspondence. Preparing legal notices and other documents and required. Checking compliance with relevant requirements, preparing prosecution files. Acting as a witness in court proceedings. Deal with incoming calls, post and electronic communications to ensure that information is correctly recorded and disseminated in the correct manner to both internal and external agencies. Participate in the use of systems to ensure that high quality data is maintained by the Council and that confidentiality and the Data Protection standards are complied with. Contribute to the formulation and implementation of the relevant objectives of the Departmental Business Plans. Undertake any training relevant to the post to maintain and/or develop competency. Implement and maintain Council and Departmental policies and instructions as appropriate, including financial, health and safety, equal opportunities and customer service standards. Contribute and work towards the overall policy objectives of the Council. Carry out any other duties commensurate with the grade and level of responsibility of the post.

Training:

Apprenticeship programme duration is 29 months and all workshops are delivered online.

Training Outcome:

Potential for full-time employment based on successful completion of the apprenticeship. 

Recognition of Chartered Trading Standards Officer status from Chartered Trading Standards Institute on successful completion of the apprenticeship.

Employer Description:
Here at Derby City Council, we’re dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Derby is a city with ambition and drive, with a proud history of innovation. We have a strong economy, a diverse population and a great central location.

Working Hours :
Monday - Friday between 8.30am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Current Full Driving License,Working Hours Flexibility,Ability to Travel Across Derby,Equalities Policies Acceptance,Self-Motivated,Confident and Professional