Business Administrator Apprentice

Provide administrative support to the Probate and Estate Planning Team Answer and direct incoming calls, book client appointments and manage schedules Communicate professionally and empathetically with clients, legal professionals and external agencies Maintain accurate, confidential and well-organised client records (both physical and digital) Verify identity documents and complete compliance checklists for AML and GDPR requirements Prepare and check client correspondence, forms and legal documentation for accuracy Provide regular updates and guidance to clients, particularly during the Probate & Wills process Monitor and respond to email enquiries, including the wills mailbox and escalate issues where necessary Update case management systems, trackers and databases to reflect accurate case progress and payments

Training Outcome:

Potential for a full-time position upon successful completion of the apprenticeship along with caeer progression opportunities. 

Employer Description:
Leading are licensed insolvency and probate practitioners, providing exceptional business rescue, insolvency, and turnaround solutions to clients and professional partners across East Anglia, London and the Midlands. They also have a small, but growing, dedicated probate and estate planning team, specialising in will writing, estate planning and specialist probate work.

Working Hours :
Core working hours are between 10 AM - 12 PM and 2 PM - 4 PM, with operating hours between 8 AM - 6 PM, working 7.5 hours a day.

Skills:
Proactive and self-motivated,Interpersonal skills,Empathetic and compassionate,Willingness to learn