Business Admin Sales Apprentice

Proactively initiate outbound phone calls to leads in our CRM database to create sales opportunities through understanding customer needs Ensure a prompt response to all inbound customer enquiries; from the web, phone, email and chat, whilst providing excellent customer service and finding solutions to their problems Timely preparation of sending quotes Build and maintain relationships with new and existing customers through regular follow-up calls Develop and implement sales strategies to meet and exceed assigned sales targets Using a Sales Order Processing system to ensure all purchase and sales orders are managed in an accurate and streamlined manner Monitoring delivery dates with suppliers and keeping customers informed of delivery dates Informing customers of unforeseen delays or problems Working closely with the Warehouse, and Logistics Team to ensure seamless deliveries Supporting, as needed, the coordination of international exports, mainly to the Europe, Africa and the Middle East

Training:

Business Administrator Level 3 Apprenticeship Standard:

One day per month at Bradford College All work uploaded to our online portal Aptem Assessor to visit workplace every 6-7 weeks 

Training Outcome:
Permanent role within the company Progress onto team leadership role Ongoing career development opportunities

Employer Description:
Based in Yorkshire, at a strategic central location in the UK, we are optimally positioned to distribute our products and services across the world with customers in the UK, Europe, Middle East, Africa. Our offerings span a wide range of products, including Electric Motors, Gearboxes, Inverter Drives, and full Automation solutions like Circuit Breakers, Contactors, and PLCs from top-tier manufacturers like ABB, Siemens, Schneider, and Legrand. As we've grown—expanding our team, facilities, and product lines—we've remained committed to our core principle of providing value through competitive pricing and superior service.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working