Pharmacy Services Assistant Apprentice (Level 2)

Handling customer queries with confidence Collection of prescription charges/checking patient exemption statements Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers’ instructions Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook Ensuring that all dispensary equipment is kept clean and in good working order Maintaining full and accurate records of all dispensing transactions Ordering and unpacking drugs and dressings Dispensing and checking repeat prescriptions and prescriptions from surgeries under the supervision of a dispenser Taking orders for repeats and dealing with queries from district nurses and support staff Using the computer to keep records up to date Dealing with queries from patients regarding their prescriptions Handling controlled drugs (and keeping a register) Handling prescription money and operating/balancing the till Assisting when required to meet targets in relation to the dispensing doctors scheme Assisting in stock checks, control record/logbook

Training:

Level 2 Pharmacy Assistant Apprenticeship Standard:

A competence-based qualification, i.e. NVQ/QCF A knowledge-based qualification, i.e. Technical Certificate Employer Rights & Responsibilities Personal Learning & Thinking Skills The off-the-job training will be delivered from the Mathew Boulton College in Birmingham. You will be required to attend College 1 day per week for face-to-face lessons

Training Outcome:

Potential progression opportunity at Buckingham Pharmacy into a Level 3 Pharmacy Technician role.

Employer Description:
Buckingham Pharmacy is a well-equipped community pharmacy serving the local area. It offers a comprehensive range of NHS and private services including stop-smoking support, needle and syringe exchange, emergency contraception, weight management, seasonal flu vaccinations, inhaler-technique advice, prescription delivery, gluten-free food support, healthy start vitamins, and more The pharmacy also features a private consultation room and employs multilingual staff, demonstrating its commitment to accessible, patient-centred care. Buckingham Chemist is a well-equipped community pharmacy serving the local area. Open Monday to Friday from 09:00 to 18:00, it offers a comprehensive range of NHS and private services including stop-smoking support, needle and syringe exchange, emergency contraception, weight management, seasonal flu vaccinations, inhaler-technique advice, prescription delivery, gluten-free food support, healthy start vitamins, and more The pharmacy also features a private consultation room and employs multilingual staff, demonstrating its commitment to accessible, patient-centred care. They provide first line care and support with a dedicated team of experienced staff.

Working Hours :
Monday - Friday: 9:00am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience